Request Medical Records

Visit any of the three convenient Tucson Orthopaedic Institute locations to make a request for medical records. The Medical Records Correspondence main window is located in the clinic of the East office, at 5301 E. Grant Road in the TMC Orthopaedic and Surgical Tower.

Hours of Operation: Monday – Friday, 8 am – 5 pm

Phone: (520) 784-6179
Messages are recorded and we will respond within 24 hours

How to Obtain Your Records

Tucson Orthopaedic Institute takes patient privacy seriously; therefore, we require that you present a photo ID when making a request or picking up your medical record.

To authorize your medical records release, you may fill out the Authorization for Medical Records Release of Health Information Form (PDF) and return it to the Tucson Orthopaedic Institute office nearest you.

For faster access without a fee, you can now access your Tucson Ortho health record via our patient portal 24/7. Set up your secure myhealth@TucsonOrtho account to view, download, fax, or email select health information. (Note: Images such as X-rays or MRI cannot be downloaded from the portal.)

To request your records by mail, address your request to:

Tucson Orthopaedic Institute
Medical Records
5301 E. Grant Road
Tucson, AZ 85712

Or fax to (520) 784-6445

If the records you need are not available electronically, it will take us 5 to 7 days to process your request. Factors such as size of the record and the volume of the requests will affect the response time. If you have not heard from us after 7 days, please call (520) 784-6179.

Note: Urgent need circumstances demanding immediate attention will require that the patient arrive at the Medical Records office to complete the necessary paperwork for the release of the records.

Medical Record Fees

Tucson Orthopaedic Institute will charge a fee for the cost of reproduction of medical records and images. Please contact Medical Records Correspondence at (520) 784-6179 for current record/images fee information.

For any billing issues, please contact:

East: (520) 784-6265
Northwest: (520) 382-8123

Tucson Orthopaedic Institute is committed to protecting the security and privacy of its patients. All information contained within the patient medical record is considered confidential and is federally protected under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Medical records will not be released without the written authorization of the patient, his or her representative, a subpoena, or court order.

Tucson Orthopaedic Institute - East Office
5301 E. Grant Road
Tucson, Arizona 85712
Phone: (520) 784-6200
Fax: (520) 784-6187
Monday – Friday: 8 am – 5 pm
Tucson Orthopaedic Institute - Northwest Office
6320 N. La Cholla Blvd., Suite 200
Tucson, Arizona 85741
Phone: (520) 382-8200
Fax: (520) 297-3505
Monday – Friday: 8 am – 5 pm
Tucson Orthopaedic Institute - Oro Valley Office
1521 E. Tangerine Road, Suite 101
Oro Valley, Arizona 85755
Phone: (520) 544-9700
Fax: (520) 618-6060
Monday – Friday: 8 am – 5 pm