This page contains important information on how to obtain your medical records from Tucson Orthopaedic Institute. You may request your medical records in person, by phone, or via the secure form below.
To request your records in person:
Visit any of our six convenient locations to make a request for medical records.
Hours of Operation: Monday – Friday, 8 am – 5 pm
To request your records by phone:
Phone: (520) 784-6179
Messages are recorded and will be responded to within 24 hours
To request your records electronically:
Please complete and submit the secure form below.
Legal and/or Insurance requests must be submitted in writing or faxed to our medical records office. Electronic requests will not be accepted.
What you will need to obtain your records
Tucson Orthopaedic Institute takes patient privacy seriously; therefore, we require that you present a photo ID when making a request or picking up your medical record.
To authorize your medical records release, you may fill out the Authorization for Medical Records Release of Health Information Form (PDF) and return it to the Tucson Orthopaedic Institute office nearest you.
For faster access without a fee, you can now access your Tucson Orthopaedic Institute health record via our patient portal 24/7. Set up your secure myhealth@TucsonOrtho account to view, download, fax, or email select health information. (Note: Images such as X-rays or MRI cannot be downloaded from the portal.)
To request your records by mail, address your request to:
Tucson Orthopaedic Institute
P.O. Box 31570
Tucson, AZ 85751-1630
Or fax to (520) 784-6445
If the records you need are not available electronically, it will take approximately seven to ten business days to process your request. Factors such as size of the record and the volume of requests will affect the response time.
Medical Record Fees
Tucson Orthopaedic Institute will charge a fee for the cost of reproduction of medical records and images. Please contact Medical Records Correspondence at (520) 784-6179 for current record/images fee information.
Tucson Orthopaedic Institute is committed to protecting the security and privacy of its patients. All information contained within the patient medical record is considered confidential and is federally protected under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Medical records will not be released without the written authorization of the patient, his or her representative, a subpoena, or court order.